When Nimbus is first powered up it checks to see if it has ever been connected to a Wi-Fi router before.  If not it displays online help that walks you through connecting to your Wi-Fi.  If it has been connected before but cannot find a Wi-Fi router that it recognizes it will create it’s own Wi-Fi access that you can connect to with your phone, tablet, or computer. You can then connect to the setup page and connect it to use your Wi-Fi.  For more information go to the instructions page.  

To upload photos “Sign in” to your account on the Nimbus Portal and go to the “Uploads” page. You can find it in the title bar after signing in. On this page there is a gray box just under the title bar on the left side of the window. In the box it says “Drag images here to upload to your account or click here to open file browser”. You can drag images from your file explorer to this box or simply click on it to open a file search/select window. Choose one or more images and upload. This can take a few minutes. Your images can be edited to fit the full screen by double clicking on them once they are uploaded. An edit page will pop up and allow you to see how your image will look on portrait or landscape modes.

When you are signed in to the Nimbus Portal, look for a link in the title bar that says “Find Art”. Then you can search and view the Nimbus collection containing free museum quality works from all periods and genres, as well as collections from a variety of artists that are offering subscriptions to their works and images for sale.

Yes. From the "My Frames" page you can specify what time you would like Nimbus to turn on any frame on your account, and start displaying your gallery as well as schedule sleep time. Simply select the frame you want to configure and it's settings will display in a window allowing you to make any needed adjustments. This page also allows you to view frames shared with you by other frame users and allows you to see who your are sharing your frames with.

Yes. Settings for Nimbus synchronization, picture duration and other specific options are available on the “My Frames” page. Simply select the frame you want to configure and all of its settings will be adjustable. This page also allows you to view frames shared with you and who you are sharing frames with.

Coming soon. Currently each frame has only one playlist. The ability to change playlists and use multiple playlists is coming in an update soon.

Yes. Nimbus is designed with a thin black metal frame that looks very nice by itself. However it is setup so you can put custom frames of almost any style or color around it. You can get one from a custom frame shop in your area. They just need the exact dimensions of your Nimbus and you can choose a frame that will slide over. You can also take the unit into you local frame shop for a permanently mounted customized frame.

Yes, Sizes, dimensions, and styles are all available in the Nimbus Store!

The different sizes and frame styles have different weights but they are all in the range of 12-20 lbs.

The Nimbus hangs much like any other piece of art, although it is quite a bit heavier the most. It has a hanging bracket positioned on the back that can be rotated to portrait or landscape mode. A matching bracket is easy to mount on most walls.

Yes. Once you decide you can set the orientation in the frame settings page.

An app to control the Nimbus is in the works! In the meantime, you can access your account portal from the web, and our site is mobile friendly.

There are literally a million+ of pieces of art. Both still images and moving images (video). The art is organized into 27 different categories. Some of these are Animals, Architecture, Fine Art, Still Life, Abstract, Landscapes and many others. With more coming all the time you should have no problem finding many pieces that speak to you! Use the advanced search option and search for themes you enjoy and that inspire you.

New images can take from a few minutes to several hours to show on the Nimbus for the first time. This depends on your internet speed, and many other conditions.

Unfortunately like any technology based display, there will be glare or wash out if the frame is mounted in a sunlight prone environment. Like most artwork it is recommended that the mounting be in such a way to limit conditions that cause harsh viewing.

The Nimbus uses a standard power cord that connects to wall outlets.

We like to say "Ancient white magic and modern technology." Each Orion and Polaris is manufactured in the NimbusLabs in Evergreen, CO in the U.S.A.

Nimbus normally connects over Wi-Fi. Ethernet and even cellular networks can be used if Wi-Fi is not available. Contact us if those options are needed.

The nimbus service maintains and updates the frames as needed to allow new functionality. You never have to do anything but enjoy them.

New accounts are FREE and allow a limit of 2 frames, 50 personal uploads, no motion art, 5 pieces of art from the Nimbus collection* on a free playlist. If you hit this maximum and want to upgrade, try our *Unlimited Account*. The Unlimited Account includes unlimited uploads, unlimited playlists, and full access to the Nimbus Art Collection* including over 5000 extra high-quality pieces from museum collections. The service fee is payable monthly ($5.99), or yearly ($59.00). Additional frames at 1/2 service price each. For the convenience of no monthly payments, we offer a lifetime service option for a one-time fee of $259.99. The service includes unlimited cloud storage for your photos and artwork from specific artists that you personally select, plus automatic updates to software and new features for your frame when available. You also get royalty free rights to display over 5000 images from the Nimbus collection. In addition to the royalty free works, you can purchase additional artwork and limited edition pieces from other collections of artists and photographers from around the world. *Premium Art not included. *Optional* Premium Art pieces and Collections are special artwork directly from artists or galleries. The collections are curated by the owning artist/gallery and change over time. Premium Art pieces and Collections are purchasable through your account as a Subscription or a Lifetime Purchase. Pricing is set by the artist.

Yes. Please contact us for options.

Yes. Please contact us for options.

New accounts are FREE and allow a limit of 2 frames, 50 personal uploads, no motion art, 5 pieces of art from the Nimbus collection* on a free playlist. If you hit this maximum and want to upgrade, try our *Unlimited Account*. The Unlimited Account includes unlimited uploads, unlimited playlists, and full access to the Nimbus Art Collection* including over 5000 extra high-quality pieces from museum collections. The service fee is payable monthly ($5.99), or yearly ($59.00). Additional frames at 1/2 service price each. For the convenience of no monthly payments, we offer a lifetime service option for a one-time fee of $259.99. *Premium Art not included. *Optional* Premium Art pieces and Collections are special artwork directly from artists or galleries. The collections are curated by the owning artist/gallery and change over time. Premium Art pieces and Collections are purchasable through your account as a Subscription or a Lifetime Purchase. Pricing is set by the artist.

We love new artists! Contact us at info@nimbusframe.com and we’ll contact you with the details.

Images can be uploaded via our artist’s portal.

1. Go to http://www.nimbusframe.com
2. Click on Create Account in the top right
3. Setup your login and make sure you click on “Artist” account type. If you plan to get a frame when they come out you can select both types. And let me know if you want to be included on our beta sales program for early adopters.
4. Hit Register.
5. Read and check the authorizations. First two are required for an account. The third is for promos.
6. Select payment method and fill out details for payments and contacts.
7. Click Next
8. Fill out the next page for each artist that you would represent (probably just you but….) You can add more later also.
9. You should then be directed to the Studio home page.

“Collections” are groups consisting of your art that is sold as a subscription to consumers. The consumer will pay a monthly fee to have the art shown on their frame. The collection can be changed at any time (art added or removed) by the artist so it is great for things such as “my newest”, or my favorites, etc... The consumer does not get access to individual pieces in the collection but each piece will be shown on their frame for the frame’s set duration(s) multiple times over the course of subscription time.

When you sign up for an artist account you will give information for payments. We currently support paypal, but we can mail a check if paypal is not an option. Payments will go out monthly if the account has sold more then $100 that month.

Your collections are valued by you. Nimbus recieves a small (10-25%) of the fee collected. The amount of the subscription for collections or price of an individual piece is totally up to you as the artist and what people are willing to pay.

Your art never leaves the Nimbus environment. Currently that includes the website, where images are only shown in low resolution, and the frames. In the future we expect to have other ways of presenting art, but those will also be protected to prevent copying of the images.